Page Metadata

Exchange/Marketplace

Support hours: 07.30-19.10 CET 

Phone +47 67 52 80 37
(telephone lines are recorded)

desken@nasdaq.com


Nordic Memberships

New/ongoing membership applications
Coordination of changes to active memberships
Signature verification and agreement handling
Client administration (IDP, ICA, DP)

Support hours: 08.00-17.00 CET 

nordicmemberships@nasdaq.com 

Market Surveillance

Nasdaq Oslo ASA 

Phone +47 67 52 80 19/21
(telephone lines are recorded)

surveillance.commodities@nasdaq.com

Clearing Operations

Expiration
Reports
Trade handling
Clearing Workstation/Q-port support
Test System support
CMS Web
Position Transfers
Options Excercises
Settlement

Initial Margin
Default fund
Interest
Collateral Handling
Cash Optimization
Clearing Fees
EMIR Trade Reporting and Matching
Physical Settlements


Support hours: 07.00–19.25 CET 

Phone: +46 8 405 68 80 

clearing@nasdaq.com 

Test system: clearing.test@nasdaq.com


Trading Operations

Customer support for trading related inquiries (Derivatives, Fixed Income and Commodities)
Trade and Order Management
Trade Registration Facility (Derivatives)
Market Making Support
Regulatory reporting (Transaction Reporting, Order Record Keeping, Position Limits and Best Execution)

Support hours: 08.00-19.30 CET 

Phone: +46 8 405 7360 

tradingoperations@nasdaq.com


Member Services

Trader authorizations (Trader IDs)
User and participant configuration in Genium INET
Technical Access requests (FIX, OMNet)

Support hours: 08.00 – 18.00 CET 

Phone: +46 8 405 66 60 

MS.GI@nasdaq.com

Risk Management

Commodities Support Hours: 09.00 - 15.30 CET 

Phone: +47 67 10 84 26

clearing.risk@nasdaq.com

Technical Support

OMNet, FIX, ITCH
Connectivity
2FA
Clearing Office and Trading Workstation applications
Conformance testing

Support hours: 06.00-19.00 CET 

Phone: +46 8 405 6750 (general)
Phone: +46 8 405 6280 (2FA)

technicalsupport@nasdaq.com

Product Management

Product information
Listing of products
Fee structure

Support hours: 08.00-17.30 CET 

Phone: +46 8 405 6970 

listingoperations@nasdaq.com

Commodities Sales

Commodities Sales +47 67 52 80 32 

Knut Rabbe +47 67 52 80 32 

Anette Nilsen +47 67 10 85 08 

Anja Weiss +44 7880 386 321 

Staffan Friberg +46 8 405 6923 

Camilla Lennartsson +46 8 405 6745 

Tony Netherton +44 78 279 48 941 

Anna-Karin Teir +44 203 753 2186

Communications

David Augustsson

Corporate Communications 

Phone +46 8 405 6135

Mobile +46 73 449 6135

david.augustsson@nasdaq.com


Nasdaq Commodities

P O Box 443 

NO-0213 Oslo 

Norway 

Visiting address: Karenslyst Allé 53, 0279 Oslo 

Phone: +47 67 52 80 00 

Local offices

Finland

Fabianinkatu 14
P O Box 361
FI-00131 Helsinki

Phone +358 9 616671


United Kingdom

Woolgate Exchange 25
Basinghall Street
London EC2V 5HA

Phone +44 20 3753 2000

Sweden

Tullvaktsvägen 15
SE-10578 Stockholm

Phone +46 8 405 60 00


Scroll up