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Member Services

Production and Test login credentials (user id & passwords)
Participant and User configuration
FIX Configuration
ms.gi@nasdaq.com
+46 8 405 6660

Technical Support

Technical integration issues for members and ISV´s: Trading and clearing on OMnet API and FIX. General disturbances and issues.
technicalsupport@nasdaq.com
+46 8 405 6750

Risk Management

Margin Methodology for Equity and Index derivatives, cleared Fixed Income products and Commodities.
clearing.risk@nasdaq.com
+46 8 405 7088

Clearing Operations

Support for Genium INET clearing operation related queries
clearing@nasdaq.com
+46 8 405 6880

For test related queries
clearing.test@nasdaq.com
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Trading Operations

Support for Genium INET trading related queries for Equity Derivatives and Fixed Income.
tradingoperations@nasdaq.com
+46 8 405 7360

Support for Genium INET trading related queries for Commodities
desken@nasdaq.com
+47 6752 8037

Technical Relations

Market Readiness upcoming enhancements, ISV and other third party technical and sales support.
Anders Bergström
+46 8 405 7364

emptyCharlie Holmgren
+ 46 8 405 6944
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